Granger Medical
  • West Jordan, UT, USA
  • Hourly
  • Full Time

Paid vacation, sick leave, holidays, medical, dental, vision, FSA, Dependent Care FSA, Life, Disability, EAP, 401(k), and profit share.

Patient Account Representative

Granger Medical Clinic was founded in 1954. Two providers came together with the hope of better serving the Granger community (now West Valley City). Their practice steadily grew and in 1998, the clinic then 21 providers strong moved to a larger building in West Valley City. Today, Granger Medical Clinic has become one of Utah's largest physician-owned medical groups with 28 locations now spanning four counties reaching from Bountiful to Payson and Sandy to Tooele.

Our Medical Billing department is looking for a Patient Account Representative to join the team.The Patient Account Representatives answers incoming patient calls to resolve patient accounts. The Patient Account Representatives answer general billing question, take payments, set up payment plan, update demographic and insurance information. Patient Account Representatives also work daily projects and reports to resolve outstanding AR. 

Location: West Jordan

Schedule: Monday - Friday from 8:00 - 5:00pm

Benefits: Paid vacation, sick leave, holidays, medical, dental, vision, FSA, Dependent Care FSA, Life, Disability, EAP, 401(k), and profit share.

Knowledge, Skills, and Abilities:

  • Excellent customer service, communication, multi-tasking and organizational skills.
  • Typing / key-boarding skills
  • Must be a team player and enjoy working with people.
  • Must be able to read, understand and communicate in English.
  • Be able to read Explanation of Benefits and understand coinsurance, copays, and deductibles

Essential Functions and Duties:

  • Greet patients presenting for medical or other services in a courteous manner.
  • Answer telephones in a professional manner.
  • Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their billing questions.
  • Follow up with denial reps and medical coders to have claim reviewed and rebilled
  • Other duties as assigned.

Education and Experience:

  • High School Graduate or G.E.D. equivalent.
  • 1- 2 year of Medical Receptionist or Patient Account Representative experience preferred
  • 1-year Billing or Coding experience preferred
  • Recent medical customer service experience
  • Bilingual is a plus

Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Granger Medical
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